Polymarket access question - draft for you to review and send

Product: [Polymarket US / Polymarket.com international]
Exact message on screen: [copy the wording]
First seen: [date and approximate time, including time zone]
Device and app version: [or browser version if applicable]
Last completed signup step: [brief description and date]
Outstanding request shown in the official account: [yes/no/unclear]

Hello,
I am using [product]. My account currently displays [exact message].
I last completed [step] on [date]. Could you clarify what this status
means and whether there is an outstanding action I need to complete?
If there is no published completion estimate, please let me know that.

Thank you.

Before sending:
- Use the official support route for the product you are using.
- Remove these instructions and fill in only what is relevant.
- Do not include passwords, one-time verification codes, full identity
  numbers, identity documents, payment credentials or wallet recovery words.
- Redact unrelated personal details from any screenshot.
- Submit sensitive verification documents only through the official flow.

This template does not contact support, verify eligibility, activate an
account or estimate a queue position. Alphascope is not Polymarket support.