Kalshi receives generally positive reviews from users, with praise for CFTC regulation, fast withdrawals, and clean platform design. Common criticisms include lower liquidity than offshore competitors and limited market variety.
Overall Rating: 4.2/5
Based on aggregated user feedback from Reddit, Trustpilot, and trading communities:
- Regulation & Safety: 5/5 — CFTC oversight is a major plus
- Platform usability: 4.5/5 — Clean, intuitive interface
- Liquidity: 3.5/5 — Adequate on major markets, thin on niche ones
- Customer support: 4/5 — Responsive but limited hours
- Fees: 4.5/5 — Transparent, competitive spreads
What Users Love
1. CFTC Regulation and Legal Status
Top reason users choose Kalshi:
- "The only legal, regulated option for US users"
- "I trust it more than offshore platforms"
- "Segregated funds and federal oversight matter to me"
2. Fast, Reliable Withdrawals
Users consistently praise withdrawal speed:
- "ACH withdrawals hit my bank in 1-2 days, no issues"
- "Never had a withdrawal denied or delayed"
- "No fees to withdraw — that's huge"
3. Clean, Easy-to-Use Platform
Platform UX gets high marks:
- "Intuitive interface, easy for beginners"
- "Mobile app is smooth and responsive"
- "Much simpler than crypto-based platforms"
4. Transparent Pricing
- "No hidden fees or surprises"
- "Spreads are visible in the order book"
- "Better than sportsbook vig/juice"
Common Complaints
1. Lower Liquidity on Some Markets
Most frequent criticism:
- "Spreads can be wide on smaller markets"
- "Hard to place large orders without moving the price"
- "Polymarket has better liquidity for most events"
2. Limited Market Variety
- "Fewer markets than offshore platforms"
- "Wish they had more international and crypto markets"
- "CFTC approval limits what they can offer"
3. Position Limits on Some Contracts
- "Can't bet as much as I want on certain markets"
- "Limits make sense for regulation, but they're frustrating"
4. KYC Verification Delays
- "Took 24+ hours to verify my account"
- "ID upload failed a few times before it worked"
- (Note: This is standard for regulated platforms)
Reddit User Reviews
From r/Kalshi and r/PredictionMarkets:
"Kalshi is great if you want legal, regulated trading. Liquidity sucks compared to Polymarket, but I'll take safety over a few cents on the spread."
"Withdrawals are fast, no issues. I've cashed out $10K+ multiple times with zero problems. That alone makes it worth using."
"UI is clean, but I wish they had more markets. Limited selection compared to offshore platforms."
Customer Support Experience
User feedback on support:
- Responsiveness: Generally good, replies within 24-48 hours
- Helpfulness: Support team is knowledgeable about platform
- Availability: Email-based, no live chat (users want real-time support)
- Issue resolution: Most problems resolved satisfactorily
How Kalshi Compares to Competitors
| Platform | User Rating | Key Strength | Main Weakness |
|---|---|---|---|
| Kalshi | 4.2/5 | Regulation & safety | Lower liquidity |
| Polymarket | 4.5/5 | High liquidity | Not legal for US users |
| PredictIt | 3.5/5 | Academic focus | Low position limits |
Who Should Use Kalshi?
Best for:
- US residents who want legal, regulated trading
- Beginners looking for a simple platform
- Traders who prioritize safety and withdrawals
- Those trading major events (elections, Fed, jobs data)
Not ideal for:
- High-volume traders needing deep liquidity
- Users wanting crypto, international, or niche markets
- Those comfortable with offshore platforms for better spreads
Bottom Line Review
Kalshi is the best regulated prediction market for US users. It trades liquidity and market variety for legal certainty and safety. If you prioritize CFTC oversight, fast withdrawals, and ease of use over the absolute tightest spreads, Kalshi is the top choice.
For most US traders, the peace of mind from regulation outweighs the slightly wider spreads compared to offshore alternatives.